PeopleFinders Scam Reports

Posted by lookingforinfo
I agree that this is a total rip-off. There is nothing published here that has satisfied my curiosity. Comprehensive Background? Not comprehensive. Just some information that could have been retrieved somewhere else which is just a name and address, which by the way is an information that I already know. Only now that I've read this site. But I'm posting a comment for the benefit of others.

Posted by People finder is fraud
Denny Mac has the story right. People finders is a huge money fraud scam that steals money from their customers...Just check your bank statements!!! They got me for $24.95 a month for 6 mos. They say they will refund the money. I give them that, but Fraud is fraud. Anyone who reads this and has had dealings with People Finders should immediately check their financial accounts, debit or credit cards etc!!! I was actually pleased with their service and would have used them again! Ironic.

Posted by Ticked off
They are a scam! I tried to cancel after being charged for one month. I used the website Cancel Auto-renew button and assumed it was done. The end of the month, I was charged again. I got online and tried to cancel again and sent an email to customer service through their site. No response, and again, the end of the month I was charged ANOTHER $24.95!! I sent another email and demanded to be refunded my money as well as to be removed from their auto renew feature....NOTHING!!! I was charged a third month!!! I finally got smart and called them because I never heard from any of my email requests. The rude agent told me they had never received anything from me, no attempts to cancel!!! UNBELIEVABLE!!! After yelling on the phone and demanding to speak to a manager, he says its customary to refund UP TO 2 months. I said DO IT NOW. We'll see if it happens in the next 5 days. CHEATS!!!

Posted by Dee
DO NOT USE THIS SERVICE, even if they offer you a free trial period. I canceled within the free trial time period and they still charged me $24.95. They claimed never to have gotten my repeated cancellations. I had to dispute with my credit card.

Posted by tiger828
TOTAL SCAM!!! DO NOT USE THIS SITE. I ran a search on MY OWN NUMBER to see what information was being shown about me for privacy concerns. The good news is the report did not have ANY information about me on it but the bad news is that I when I called their so-called "customer service" to report the erroneous information, I was referred to their terms of use legal mumbo jumbo and refused a refund because the "public records" returned the information not Peoplefinder. People finder and their customer service SUCKS!

Posted by hazmat
This may sound like a broken record but Peoplefinders said that automatic monthly renewals are disclosed in the on line subscription pages. If that's so they hid it well because I always look for that stuff. When I called to get a refund they told me not to "talk to them like that". No profanity, no insults, just a stern statement to either cancel the charge or deal with my credit card cocmpany. It's okay for them to scam you, but please don't be angry with them. RIGHT!

Posted by Jose Blow
People finders is a complete sham. I just did a search on myself and found that they listed people as my relatives that no one in our family have ever heard of. Bill collectors are using this site to harrass people. I 5 to 6 calls a night from collectors looking for several of the people listed as my relatives. I have not clue who these people are and now as soon as the caller asked for one of them I hang up the phone. I have tried to explain to the collectors I don't know these people, doesn't work. I wish I could sue People finders so maybe they would at least try to put correct into on their site.

Posted by Scamed
I was trying to get an updated cell phone number for a relative and used the site. They had free information on this person with the old number. They said for a special rate of $.95 they had additional info and phone number. I put the $.95 on a credit card . The phone number they gave in the additional information was to The National Liver Transplant Hotline.

Two weeks later I got the credit card bill with the $.95 charge and another charge of $24.95. I called the 800 number and was advised to go online and opt out of the "auto renewal program" which I knew nothing about. I did this, then called them again to refund the $24.95. I was told that the $.95 fee was a special and that it automatically signed me up for the full program unless I rescinded the "membership" within three days of using the .95 service. Since it was now more than three days they would not refund the money.

I have contacted the credit card company and filed a complaint.